Refund policy

Return & Refund Policy

We want you to be happy with your order. We also make each Always Right item specifically for you, which means our return policy works a little differently than a traditional retail store.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, contact us within 30 days of delivery.

Please include your order number and a photo showing the issue. Once verified, we’ll arrange a replacement or refund at no additional cost to you.

Returns & Exchanges

Because our products are made to order, we generally do not accept returns or exchanges for incorrect sizes, colors, or changes of mind.

Please review the product description and size guide carefully before placing your order.

Lost Packages

If your order appears to have been lost in transit, contact us as soon as possible. We’ll review the shipment and work with our fulfillment partner to determine the appropriate resolution.

Always Right is not responsible for packages confirmed as delivered to the address provided at checkout or orders shipped to an incorrectly entered address.

Refunds

When a refund is approved, it will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless the order was defective, incorrect, or otherwise our responsibility.

Questions?

Something went wrong? Tell us.

We’ll take a look at the evidence.

Contact: support@alwaysright.co